BIG OPENING 11 NOVEMBER

FAQ

About Classes

Do I need to book in advance to attend the classes?

Yes, you won’t want to lose your spot for training with your favorite trainer if you wait too long. We recommend booking at least one day in advance. There are popular classes and times that may fill up quickly. Download our app to avoid missing out on any opportunities.

Are there free trial classes available?

As much as we would like to offer them, we do not have free trial classes. However, we do offer a drop in session so you can try the discipline you like the most without any commitment to a plan.

What happens if I can't attend a class I’ve booked?

You can cancel your sessions up to 5 hours before the training without any charge. If you don't cancel in advance, you will lose the reserved class. Members with unlimited plans can cancel up to 8 hours before the class starts without any charge.

What if a class I want to attend is full?

You can sign up for the waitlist. If a spot becomes available, you will receive a notification.

Are there specific sessions for beginners?

Our instructors will take care of you and explain the dynamics of the classes. If it's your first day, make sure to arrive 15 minutes early so they have time to explain how the session works.

What should I bring to my first HIIT, Pilates, or Dance class?

We recommend bringing a water bottle and lots of positive energy. We'll provide the rest. When you check in at reception, we’ll offer you a workout towel if you are attending PILAT3S, TRIB3, Personal Training, or BOOTCAMP. If you want to relax and shower after the workout, don't forget to request a bath towel at reception.

About the Membership

Does my membership include access to all classes at EDAN STUDIOS?

Yes, the only activity not included in your membership is private training. You can manage your classes however you like, choosing from PILAT3S, TRIB3, Dance, or BOOTCAMP.

I have a session pack. How much time do I have to use them?

Welcome Pack: 14 days
10-session Pack: 3 months
20-session Pack: 6 months
30-session Pack: 9 months

How does it work if I freeze my membership for vacation?

You can freeze your membership for any month. Just make sure to notify us before the 15th of the previous month. If you're freezing for December, you’ll need to inform us before October 15th.

How far in advance do I need to cancel my membership if I don’t want to continue?

You must inform us of your decision before the 15th of the previous month.

About the Studio

Can I refill my water bottle?

Of course. You’ll have access to refreshing drinks to energize and recover, and you can also refill your water bottle at any of our fountains.

Can I shower and change at EDAN STUDIOS?

Yes, all memberships and packs include access to the shower and locker room area. Towels and essential products are provided.

Can I bring my children to the studio?

As much as we love children, we’ll save that option for special events. On a daily basis, we cannot bring our children to EDAN.

Is it pet friendly?

Keep an eye on our newsletter because we’ll hold events to enjoy with our adorable pets at EDAN, but just like with children, pets are not allowed on a daily basis.