FAQ September Guarantee

About the September Special 30 days Guarantee

What is the campaign about?

When you join EDAN 8, EDAN 12 or EDAN UNLIMITED during September. During your first 30 days, we’ll help you find a routine that works for you.
You have a month to experience EDAN, explore different disciplines and find a routine that works for you without commitment.

What do I need to do to qualify for the guarantee?

The campaign is available exclusively to people who have never been EDAN members before..
The idea is to truly experience EDAN: you must complete a minimum of 8 attended classes and try at least 2 different disciplines within your first 30 days from membership activation.
Your membership must be activated between September 1 and September 30, 2026, both dates included.

Which memberships are included?

The campaign applies to EDAN 8, EDAN 12 and EDAN UNLIMITED memberships with commitment.

When do my 30 days start?

Your 30-day period starts on the date your membership is effectively activated. You have 30 natural days from the activation.

How can I get my refund if I don't want to stay in EDAN?

If, after completing the experience, you decide that EDAN isn’t for you, you can request the guarantee within those 30 days by email to contact@edanstudios.com. We’ll have a brief conversation with you about your experience and, if you still wish to proceed, we’ll refund your first monthly payment and cancel the remaining commitment.

Which disciplines count?

You can choose from Dance, TRIB3 Strength, ALL OUT, PILAT3S and KICK THE BARRE.
Regular group classes normally included in your membership count. Two classes attended on the same day can also count.

What does not count?

Personal Training sessions, private sessions, special events or workshops, cancellations, late cancellations and no-shows do not count towards the challenge.

Do I need to purchase the Welcome Offer to participate?

No. The Welcome Offer is not mandatory and is not part of the campaign mechanics.

Can I combine this campaign with another promotion?

No. This campaign cannot be combined with other promotions or special commercial conditions.

How many times can I participate?

Each person can participate in the campaign only once.

What happens if EDAN prevents me from completing the challenge?

If EDAN materially prevents you from completing the challenge due to capacity limitations, class cancellations or another issue on our side, we may extend the period or adapt the requirements.

What if I cannot complete the challenge due to personal circumstances?

Illness, injury, travel or other personal circumstances will be reviewed on a case-by-case basis by the Studio Manager.

What happens if I reach day 30 without completing the requirements?

If you have not completed the minimum of 8 attended classes and 2 different disciplines by the end of your 30-day period, the guarantee does not apply and your membership continues as normal under its standard terms and conditions.