FAQ

About the September Special 30 days Guarantee

What is the campaign about?

When you join EDAN 8, EDAN 12 or EDAN UNLIMITED during September. During your first 30 days, we’ll help you find a routine that works for you.
You have a month to experience EDAN, explore different disciplines and find a routine that works for you without commitment.

What do I need to do to qualify for the guarantee?

The campaign is available exclusively to people who have never been EDAN members before..
The idea is to truly experience EDAN: you must complete a minimum of 8 attended classes and try at least 2 different disciplines within your first 30 days from membership activation.
Your membership must be activated between September 1 and September 30, 2026, both dates included.

Which memberships are included?

The campaign applies to EDAN 8, EDAN 12 and EDAN UNLIMITED memberships with commitment.

When do my 30 days start?

Your 30-day period starts on the date your membership is effectively activated. You have 30 natural days from the activation.

How can I get my refund if I don't want to stay in EDAN?

If, after completing the experience, you decide that EDAN isn’t for you, you can request the guarantee within those 30 days by email to contact@edanstudios.com. We’ll have a brief conversation with you about your experience and, if you still wish to proceed, we’ll refund your first monthly payment and cancel the remaining commitment.

Which disciplines count?

You can choose from Dance, TRIB3 Strength, ALL OUT, PILAT3S and KICK THE BARRE.
Regular group classes normally included in your membership count. Two classes attended on the same day can also count.

What does not count?

Personal Training sessions, private sessions, special events or workshops, cancellations, late cancellations and no-shows do not count towards the challenge.

Do I need to purchase the Welcome Offer to participate?

No. The Welcome Offer is not mandatory and is not part of the campaign mechanics.

Can I combine this campaign with another promotion?

No. This campaign cannot be combined with other promotions or special commercial conditions.

How many times can I participate?

Each person can participate in the campaign only once.

What happens if EDAN prevents me from completing the challenge?

If EDAN materially prevents you from completing the challenge due to capacity limitations, class cancellations or another issue on our side, we may extend the period or adapt the requirements.

What if I cannot complete the challenge due to personal circumstances?

Illness, injury, travel or other personal circumstances will be reviewed on a case-by-case basis by the Studio Manager.

What happens if I reach day 30 without completing the requirements?

If you have not completed the minimum of 8 attended classes and 2 different disciplines by the end of your 30-day period, the guarantee does not apply and your membership continues as normal under its standard terms and conditions.

About Classes

Do I need to book in advance to attend the classes?

Yes, you won’t want to lose your spot for training with your favorite trainer if you wait too long. You can book your classes at least two weeks in advance. There are popular classes and times that may fill up quickly. Download our app to avoid missing out on any opportunities.

Are there free trial classes available?

We do not offer free trial classes. However, you can choose between a drop-in session to try a single class, a first-time class at a special price, or our Welcome Pack of 3 classes to explore different disciplines before deciding on a membership.

What happens if I can't attend a class I’ve booked?

You can cancel your sessions up to 10 hours before the class starts without any charge. If you do not cancel in advance, the credit for that class will be lost.

If you cancel with 1h of anticipation or less or don't show up to the class, a 7€ penalty will be applied.

Members with unlimited plans can cancel up to 10 hours before the class starts without any charge.

What if a class I want to attend is full?

You can sign up for the waitlist. If a spot becomes available, you will receive a notification.

Are there specific sessions for beginners?

There aren’t specific classes just for beginners but, don't worry, our instructors will take care of you and explain the dynamics of the sessions. If it’s your first day, make sure to arrive 15 minutes early so they have time to guide you through how everything works.

If you're looking for the lightest classes to start, we recommend PILAT3S ALIGN and KICK THE BARRE PURE.

What should I bring to my first TRIB3, PILAT3S, DANCE or KICK THE BARRE class?

We recommend bringing a water bottle and lots of positive energy. We'll provide the rest!

When you check in at reception, we’ll offer you a workout towel if you are attending PILAT3S, TRIB3, KICK THE BARRE or Personal Training, as long as you booked the class through our website or app.

If you want to relax and shower after the workout, don't forget to request a bath towel at reception.

About the Membership

Does my membership include access to all classes at EDAN STUDIOS?

Yes, the only activity not included in your membership is private training. You can manage your classes however you like, choosing from PILAT3S, TRIB3, DANCE, or KICK THE BARRE.

I have a session pack. How much time do I have to use them?

Welcome Pack: 14 days
5-session Pack: 1 month
10-session Pack: 3 months
20-session Pack: 6 months
30-session Pack: 9 months

How do the "Guest passes" work?

If you haven’t used your invitations yet, remember that you can bring a friend or family member to try a class. They do not renew monthly. To use them, first book your guest’s spot and then your own. In the app, select the class and go to “Invite people” to add their details.

How does it work if I freeze my membership for vacation?

You can freeze your membership up to 2 times per year, but not in consecutive months. To do so, please notify us before the 15th of the previous month. For example, if you want to freeze your membership for December, you’ll need to inform us before November 15th.

How far in advance do I need to cancel my membership if I don’t want to continue?

You must inform us of your decision before the 15th of the previous month.

About the Studio

Can I shower and change at EDAN STUDIOS?

Yes, all memberships and packs include access to the shower and locker room area. Towels and essential products are provided.

Can I bring my children to the studio?

As much as we love children, we’ll save that option for special events. On a daily basis, we cannot bring our children to EDAN.

Is it pet friendly?

Keep an eye on our newsletter because we’ll hold events to enjoy with our adorable pets at EDAN, but just like with children, pets are not allowed on a daily basis.